As specialist blocks of flats insurance brokers, we work for you, our clients and it’s our job to protect your interests. When handling your claim, our team will fight your corner when required. We’ll be on-hand to support you through the whole claims process, as demonstrated by the claim case study below.

The incident

We have clients from all over the world. This is a claim story of how we helped one of our clients who lives overseas, deal with a storm claim here in the UK.

An email came in late at night with reports from our client that Storm Ellen had damaged his property’s roof, causing water to enter the property.

How Lansdown helped

With more storms forecast, in order to prevent further damage to the property our claims team quickly contacted the insurer to report the claim. We also advised our client to arrange for a roofer to visit the property.

A repair estimate was received from a contractor here in the UK, we submitted this to the insurer and repair authority was received soon after.

The result

With hard work, and constant communication with the insurer and our client, this claim was settled swiftly. Our client was extremely grateful for us advocating on their behalf and always providing helpful advice.

About Lansdown

Lansdown Insurance Brokers are specialists in Block of flats insurancePersonal insurance and Business insurance. We are able to provide flexible policies to suit individual client needs and provide advice on what cover is needed. For more information call the team on 01242 524498.

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"Many thanks for your excellent customer service once again Debbie. Much appreciated"