Claims
We pride ourselves on the claims service provided to our clients. We’re here to ensure that your claims are handled as smoothly and efficiently as possible
How your claims are handled will depend on the type of policy you hold with us, and the insurer that the cover is with.
All of the details you need can be found below, but if you need further assistance from our dedicated claims team you can contact us on
How to make a claim
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Block of Flats Insurance Claims
To report a new blocks of flats insurance claim for property loss or damage, or any potential liability issue, please contact your insurer in the first instance. Contact us, if you require further assistance.
Allianz
Property Claims
T: 0344 412 9988
E: newpropertyclaims@allianz.co.uk
Liability Claims
T: 0344 893 9500
Legal Enquiry – Lawphone Legal Advice Helpline
T: 0344 873 0246
Covea Insurance
Property & Liability Claims
T: 0330 024 2266
E: Property ccl@coveainsurance.co.uk
E: Liability casualty.claims@coveainsurance.co.uk
Legal Enquiry – DAS Legal Expenses Insurance Co Ltd
T: 0117 934 0192 or 0344 893 0859
Ecclesiastical
Property & Liability Claims
T: 0345 603 8381
Property & Property Liability
E: Commercialclaims@ecclesiastical.com
Liability Injury
E: Casualtyclaims@ecclesiastical.com
Legal Enquiry – DAS Legal Expenses Insurance Co Ltd
T: 0345 268 9124
RSA
Property Claims
T: 0345 075 5162
E: promise.propertyclaims@uk.rsagroup.com
Liability Claims
T: 0345 077 0121
E: promise.injuryclaims@uk.rsagroup.com
Legal Enquiry – Arc Legal
T: 0344 770 9000
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Business & Commercial Claims
To report a new Business Insurance claim for property loss or damage, or any potential liability issue please contact the claims team at Lansdown or your insurers directly.
Call us – 01242 524498 – 9-5.15pm
Email – claims@lansdowninsurance.com
Call your insurer – your insurers designated 24/7 claims helpline can be found in your policy wording or on your policy schedule.
Please make sure you have your policy number to hand to help them deal with your enquiry.
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Personal & Family Claims
To report a new claim for property loss or damage, or any potential liability issue please contact the claims team at Lansdown or your Insurers directly.
Call us – 01242 524498 – 9-5.15pm
Email – claims@lansdowninsurance.com
Call your insurer – your insurers designated 24/7 claims helpline can be found in your policy wording or on your policy schedule.
Please make sure you have your policy number to hand to help them deal with your enquiry.
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Landlords & Property Claims
To report a new Landlord Insurance claim for property loss or damage, or any potential liability issue please contact the claims team at Lansdown or your Insurers directly.
Call us – 01242 524498 – 9-5.15pm
Email – claims@lansdowninsurance.com
Call your insurer – your insurers designated 24/7 claims helpline can be found in your policy wording or on your policy schedule.
Please make sure you have your policy number to hand to help them deal with your enquiry.
Talk to the experts
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