How to make a claim

To report a new claim for property loss or damage, or any potential liability issue please contact the claims team at Lansdown or your insurers directly:

Call us – 01242 524498 – 9-5.15pm

Email –

Call your insurer – your insurers designated 24/7 claims helpline can be found in your policy wording or on your policy schedule.

Please make sure you have your policy number to hand to help them deal with your enquiry.

Read what our customers had to say about us

“Thank you for all your help and for finalising the claim – you have been very helpful and I wanted you to know I appreciate all your effort”